Add multiple phone numbers and extensions to receive calls from anywhere, anytime.
Increase your brand’s recognizability by letting your callers reach out to you for free.
Extend your business’s local presence by reaching out to regional customers.
Increase brand recall by publishing a phone number that is easy to remember.
Retain your existing phone number to ensure you do not lose any business traffic.
Analyze each customer conversation to understand the requirements of your callers.
Track and monitor all your business calls to ensure you do not miss any potential leads.
Get detailed analytical reports of your business calls via an SMS or email.
Monitor the number of calls connected and missed by each department in your organization.
Get ongoing call details for each incoming phone call directly on the web panel.
Analyze your business’s daily call traffic and measure the performance of your agents on calls.
Customise and create an IVR to project your business as big and professional.
Receive calls even when you are not in office to stay available for your callers 24*7.
Transfer calls without disconnecting ongoing calls to enhance your callers’call experience.
Attend to your missed calls and customer queries even after working hours.
Transfer calls to agents through extension dialing to improve your internal communication.
Forward business calls instantly to reduce the waiting time of your callers.
Assign callers to specific agents to resolve customer queries instantly.
Export log data to analyze the call performance of your agents on calls.
Get notified about important updates to improve your business’s internal communication.
Remarket your existing and potential customers to increase repeat purchase.
Integrate your existing CRM with TRPS to access your call logs from one place.
Secure communications between the web browser and server through data encryption.
Add notes while talking to a customer to ensure you do not miss any important information.
Weed out unnecessary callers or contacts by blocking them directly from the web panel.
Integrate your application via TRPS’s public API to pull the data that you require.
Make outbound calls directly from the web panel to follow up with your missed calls
Keep your callers’ entertained while you are forwarding or transferring their call to agents.
Assign each pro user with a distinct role to enable and disable certain permissions.
Send messages to your customers using your business name to increase brand awareness.
Greet your callers with a welcome message to personalize their call experience.
Receive customer calls on your existing mobile phones and landline devices to save cost.
Make outbound calls directly from your web panel to follow up with your missed calls.